Every policy is different, so review the terms, coverage, conditions, and exclusions carefully, and don’t hesitate to contact the provider with questions. While your individual needs may vary, there’s a wide array of benefits you may consider when researching the best plan for you.
You can always purchase travel insurance from a third party carrier for additional coverage during your trip. Please note that there are a few types of bookings with protections that are more tailored to their unique nature: Airbnb Luxe follows the Luxe Rebooking and Refund Policy and Airbnb Experiences are protected by our Experiences Guest Refund Policy.ĪirCover is not travel insurance. If we find the issue is protected by AirCover, we’ll get you a full or partial refund, or, depending on the circumstances, find you a similar or better place to stay. If they can’t, just contact us within 72 hours of discovering the problem. If an issue does come up during your stay, you’ll first need to reach out to your Host to see if they can easily resolve it.
For example, if the home is missing major advertised amenities (like a refrigerator), it’s a different type of home, or it has the wrong number of bedrooms If the listing description wasn’t accurate about significant things.If the listing is uninhabitable at check-in because of cleanliness, safety, or health reasons.If the Host, another person, or a pet is in the space during your stay, and it wasn’t mentioned in the listing description.If you can’t get into your listing, and your Host can’t help you get in.If your Host cancels your reservation within 30 days of your check-in date.It includes our Rebooking and Refund Policy, a dedicated 24-hour Safety Line, and other kinds of essential support.ĪirCover protects you from high severity travel issues that could come up during your stay, including: AirCover is a comprehensive protection program included for free with every booking.
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